YOU'VE GOT QUESTIONS. WE'VE GOT ANSWERS.

What is the difference between custom and ready to ship?

Ready-to-Ship Bags: These bags are available immediately in-store and can be shipped within 48 hours when ordered online. Perfect for those who want a beautifully crafted Laudi Vidni bag without the wait.

Custom Bags: Crafted uniquely for you, our custom bags are made-to-order with no excess. You can choose from a wide range of leather styles, colors, hardware, linings, and personalized options like monograms (depending on the bag style). Each bag is meticulously hand-crafted to reflect your vision and will be ready to ship within 3 weeks of your order date.

How does the customization process work?

Designing your perfect bag with us is simple and exciting. Here’s how it works:

Start with Your Style
With over 40 bag styles to choose from, find the shape that suits you best.

Choose Your Leather
Select from 50+ premium leathers in a variety of colors and textures to make it uniquely yours.

Select Your Lining
Personalize the interior with organic cotton linings, available in everything from subtle neutrals to vibrant animal prints.

Finalize the Details
Customize the hardware in gold or silver tones, choose your ideal strap length, and even add a monogram for a personal touch.

Place Your Order
Our skilled craftspeople will bring your bag to life, with an estimated shipping time of 3 weeks—because perfection takes time!

Meet the Bag That’s So You
Your custom bag, designed by you, for always.

Start by choosing your bag style! Not sure which one suits you best? Try our Bag Quiz for personalized recommendations.

What can I customize on my bag?

You can personalize nearly every aspect of your Laudi Vidni bag to make it uniquely yours:

Bag Style: Start by choosing from over 40 bag styles to find the perfect shape.

Leather: Select from 50+ premium leathers in a range of colors and textures.

Lining: Customize the interior with organic cotton linings in subtle neutrals or vibrant patterns.

Hardware: Choose gold or silver tones to match your style.

Strap Length: Pick the perfect strap length to suit your preference.

Monogram: Add a monogram for an extra personal touch.

With so many options, your bag will truly reflect your style!

Can I purchase a gift card or request swatches before ordering?

Yes, you can purchase gift cards here (we offer digital and classic gift cards) as well as request free swatch samples of our leathers.

How long will it take to receive my order?

Ready-to-Ship Bags: Your Ready-to-Ship Laudi Vidni will be on its way within 48 hours of your order date.

Custom Bags: Once our experts review your order to ensure quality and accuracy, your custom Laudi Vidni will be carefully hand-crafted with exceptional attention to detail. Custom bags ship within 3 weeks of your order date. All orders are shipped via UPS or FedEx Ground, with delivery typically expected within 4 weeks, depending on your location.

How do I track my order?

When your Laudi Vidni ships, you will be notified of your tracking information via the email address included in your order.

How much does shipping cost?

We offer free shipping within the continental United States. Shipping to Alaska and Hawaii is $20.

For orders outside the US, you'll see your shipping costs at checkout. Recipient will be responsible for custom clearance, local taxes and duties.

Can I make adjustments to my order after it's placed?

If production on your bag hasn’t started or it hasn’t shipped yet, we’ll do our best to accommodate any changes. Please contact us with your order information as soon as possible.

Email: orders@laudividni.com
Phone: 773-697-7847

We’re here to help make sure your bag is exactly as you envisioned!

What is your return policy?

If you don't love your Laudi Vidni for any reason, we'll take it back. We accept returns within 7 days of receipt on styles that are unused and in their original condition. We do not accept returns on styles that have been monogrammed or engraved. We do not issue refunds on gift cards.

Contact us to let us know the issue and receive a return-shipping label. If we can fix the problem, we'll do so and then ship it back to you at our expense. If we can't fix it, we'll exchange it or refund your purchase.

Email: orders@laudividni.com
Phone: 773-697-7847

Do you guarantee your bags?

Absolutely! You can customize with confidence! With our You’ll Love It Guarantee, if you don’t love your bag for any reason, we'll take it back.

Do you offer customization for corporate gifts or events?

Yes! Laudi Vidni Custom Events let you bring your people together through an engaging, interactive, and utterly one-of-a-kind experience. 

Whether it's a corporate gifting, team-building, or a celebration with friends, your group will experience the ultimate luxury of customizing stunning leather accessories that reflect their individual styles. 

Looking for bulk gifts? We’ll work with you to customize leather products that incorporate your logo, corporate colors and style preferences and can be shared as room gifts or event grab-n-go.

Our expert team will manage every detail to ensure your experience is seamless and your guests are ecstatic.

Contact us or simply fill out this form, and we’ll start planning a memorable, custom experience that’s as unique as your group.

Email: events@laudividni.com
Call: 773 697 7847

Do you offer styling advice or guides?

Yes! Our expert stylist is excited to help you design your perfect bag! Bring all your questions, ideas, and inspirations, and we’ll provide the guidance and answers you need. Book your free consultation today and let’s create something uniquely yours. Book now

If you prefer a quick and easy recommendation, take our Bag Quiz to find the bag that’s right for you. Whether you’re exploring styles or ready to customize, we’re here to help you create something uniquely yours!

Do you have a physical storefront?

Yes! We’d love to see you in person at our store in Lincoln Park.

Location:
1007 West Armitage Avenue
Chicago, IL 60614

Hours:
Tuesday–Saturday: 11am – 6pm CST
Sunday: 12pm – 5pm CST
Monday: By appointment

Stop by to explore our collection, experience our materials firsthand, and get personalized styling advice!

Do you offer special discounts?

Here's some ways to save on your order...

Refer-a-friend to save 10% on your next order.

Join our birthday club to save 20% during your birthday month!

Join our newsletter list where we share special promotions, events and offers throughout the year.