How can we help?
- Collection of Information
In order to improve our Web Site, we use industry standard information gathering practices in order to study trends. Examples of data collected anonymously include IP address, browser type, specific link URLs and access times.
You are an anonymous visitor to our Web Site until you choose to give us personal information. For more information, see the Section titled "Cookies and Pixel Tags" below.
Like many other Web sites, we actively collect information from our visitors both by asking specific questions on the Web Site and by permitting you to communicate directly with us via email. For example, we request information from you (which may include name, address, telephone number, email address, gender and when necessary credit card information) when you: Register, Purchase, Contact Us, orParticipate in a promotion or other Web Site feature
- Using Information
Some of the ways we use the information we collect are to:
Customize and/or personalize your communications and shopping experience, Better respond to your customer service inquiries, Communicate with you about your purchase, account information, or customer service needs, Communicate with you about our products and events, and for other promotional purposes, Improve our business, and Administer contests, promotions, surveys or other Web Site features.
- Sharing Information
For the purpose of operating our business, we may transfer your information with affiliates and service providers who are permitted to use that information only to conduct Laudi Vidni business. For example, they may handle Laudi Vidni's credit card processing, shipping, bag creation, data management, email distribution, market research, information analysis and promotions management. We may also share your information to administer a Web Site feature. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to companies assisting in fraud protection or investigation, to enforce our Web Site policies, or to protect our or others' rights, property or safety. In addition, we may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Laudi Vidni has no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.
Some of our advertisers may display ads on the Web Site that solicit, or contain technology to collect, information about our users. This information is collected and used by our advertisers, and is outside of our control. If you have any questions about a banner advertisement, you should contact the responsible advertiser directly.
- Protecting Your Information
We use several methods to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
The safety and security of your information also depends on you. If you have access to password-protected features, never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of this site before you leave this computer. We also recommend that you provide your credit card information to use only in the secure Web order form or over the phone at 1.800.LAUDIVIDNI (1.800.528.3484). You should not put your credit card information into our Contact Us form.
- Cookies and Pixel Tags
You can choose, through your browser, to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies off, you will not have access to many features that make your Web Site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 1.800.LAUDIVIDNI (1.800.528.3484).
We also use pixel tags (tiny graphic images), to help analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every Web site you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
- Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Laudi Vidni or would like to update or change your personal information or preferences, please follow the instructions below.
- Registration Information, Email and Other Subscriptions
To unsubscribe from an email, please follow the instructions in any email you receive from us. Each email we send has an unsubscribe link at the bottom. You can also contact us (please include the email address you would like unsubscribed) or call us at 1.800.LAUDIVIDNI (1.800.528.3484).
- Communications in Progress/Sales and Service Information.
Please note, if you have unsubscribed from any Laudi Vidni communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
- Children's Privacy
The Web Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via email or at 1.800.LAUDIVIDNI (1.800.528.3484) if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.
- Links to Other Sites
- Questions and Feedback
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
For questions or concerns, please email us or write us at:
- Laudi Vidni - Attn:
- Consumer Services/Privacy
- 1007 West Armitage Avenue
- Chicago, IL 60614